Assistant Branch Manager - (Ventura, CA)

Assist the Credit Union with providing an easy member experience that will result in member loyalty. ESSENTIAL DUTIES: Practice CBC core values: Make It Right -CBC pledges to do the right thing for our credit union by providing the greatest benefit possible to our members and our community Make It Easy -CBC pledges to provide easy financial solutions, convenient locations, efficient service and simplified processes Make It Personal -CBC pledges to nurture deep, personal relationships with members, based on their individual needs and preferences Identify the financial needs of each member and recommend a product or service that will improve the member's financial life. Under guidance of Branch Manager: Supervise, guide and review the work performed by the service staff. Conduct regular staff meetings. Interview/select staff, write performance reviews, counsel employees and take disciplinary action when needed. Coach staff on NPS standards and expectations.