automotive service - (Long Beach, CA)

The Sound Detective: Your customer comes into your store and mention that they have a funny sound in their car and no one has been able to locate it, they are interested in fixing the problem, but are not interested in replacing everything through guess work. “The Sound Detective” is the solution to their problem, with laser precision, I will locate the area of the noise or the problem itself, regardless if it`s in the structure of the vehicle or a component, the first time. Advantages for automotive shops-A vehicle has been coming back to your shop for the same noise, this customer is now, or have, lost confidence in your facility and runs a strong risk of giving your shop a bad reputation, which will have bad results to your company. Solution: after the first comeback and your technician was not sure the first time, but just made and educated guess at this point, for the sake of the company, this time it has to be right on the money.