Ambassador - (Birmingham, AL)

Brand Ambassador, Just Home Solutions November 2017-current Assist in organizing marketing events, Track customers’ preferences and suggest advertising and positioning ideas, Provide feedback to the Marketing and Product departments regarding customers’ requests, Schedule appointments, travel out to local Home Depots. Receive customer feedback. Caregiver, The Cottages Assisted Living 03/2017-current Optical tech, Eyemart Express 01/2016-06/2016 assisted patients with choosing and purchasing glasses. measured pupils, seg. height for bifocals, progressives, etc. chose prescriptions for lenses. answered phones, transfered calls/ Checked insurance benefits with slight adminstrative roles inputs patients details in computer Customer Support Rep, Insight inc Greeted customers & managed large amounts of inbound and outbound calls in a timely manner Entered new customer details into system, updated existing customer info as well