IT Help Desk - (Miami, FL)

DWIGHT R. ANDREWS OBJECTIVE To utilize and put to effective use, my extensive experience and skills in administration, organization, team building, problem solving and time management to translate into growth, productivity and profitability for the benefit of the organization. SKILLS ? Windows XP ? LAN ? Network Support ? Help Desk ? Troubleshooting ? Windows seven ? WAN ? TCP/IP ? PC Repair/Upgrade ? PC Deployment ? Windows 8/8.1 ? Windows ten ? Office 365 ? Server 2008 ? Server 2012 ? Remote Desktop ? Remote Assistance ? BMC Remedy ? Track It ? Active Directory ? AutoCAD ? Plotting Drawings ? Reading Plans ? Inventory ? Data Entry ? Creating & Modifying Engineer’s Drawings ? Cashiering ? Warehousing ? Customer Service PROFESSIONAL EXPERIENCE Info Technology – 15yrs ? PC Repair and Upgrade ? Create and modify user accounts ? Email and telephone technical support ? Inventory control of all hardware and software ? Imaging and deployment of