Danielle Boykin - (Acworth, GA)

Profile ? A dedicated professional with 3+ years in the highly demanding field of specialty customer service. ? Specializes in completion of set tasks in and efficient manner, while maintaining project integrity ? Now seeking to contribute my experience and skills to an industry more aligned with my field of study EXPERIENCE CUSTOMER SERVICE CO-OP/CSR: INVISTA (Kennesaw, GA), May 2015 – present Daily order entry Responsible for managing all aspects of designated customer accounts Maintained an in depth knowledge of all materials in the Performance Solutions segment Provided inventory management so that all orders met the requested delivery appointment Anticipated customer behavior in an effort to maximize profit TECGEN® FINANCE INTERN: INVISTA (Kennesaw, GA), May 2014 – May 2015 Assisted in past due collections Responsible for daily processing of invoices for AR/AP accounts Maintained confidential customer files Prepared data analysis files for monthly sales review