na - (Tampa, FL)

Chanelle Wilson Customer Service Representative XXXX@gmail.com 727-333-XXXX Tampa, FL 33603 Obtain a position as customer service representative, where my customer relations experience can be fully utilized to improve customer satisfaction and promote the company's brand name. Key Skills and Qualifications Problem Analysis | Problem Solving | Organizational Skills Authorized to work in the US for any employ WORK EXPERIENCE Customer Service Specialist Alorica - Tampa, FL - June 2016 to Present • Ensure to provide excellent customer service through phone, e-mail, chat, etc. in timely and accurate manner. • Analyze customer complaints and provide appropriate corrective actions. • Serve as liaison between customer support team, management and customer to improve customer service and business productivity. • Track, follow-up and resolve customer’s outstanding issues in a timely fashion.