Profile - (San Francisco, CA)

Mrs. Nickole Criner San Francisco CA, 94102 XXXX@gmail.com Education Bachelors of Arts Degree, Biology Minor: Chemistry San Francisco State University 2016 Prairie View A&M University - Major: Chemistry, Concentration in Bio-Medicine (2009) MetWest High School - Internship learning environment- Graduate 2007 Skills Proficient in Microsoft Office Analytical and problem solving skills Great verbal and written communication Ability to work well with others Great with time management Amazing customer service skills Cumulative Work Experience The following positions held Customer Service, Sales, Training, and Administrative. Job Title: Customer Care Representative -Xerox November 2016 - Present Using Vector and XRT software, accessing business and personal accounts within Fastrak to solve simple to complex issues with using the software. Answering 75-100 calls a day. Job Title: Screener-TSA June 2015-October 2016